Current Student FAQs

Current Student

Frequently Asked Questions

If you have any questions about campus life, our FAQ page is here to help! You'll find answers to the most common questions, from housing and dining to general living questions. If you can't find what you're looking for, please contact us directly!

General Questions

I'm locked out, what do I do?
My Key Doesn't Work
I lost my key
My ID card and/or Mobile ID isn't working
What's a loft kit and how can I get one?
Something in my room is broken
I'm having trouble with the internet
Why isn't my heater working?
Why isn't my air conditioning working?
Do you offer family housing?
How do I check-out equipment?
What are the dimensions of the furniture?
Other information
Important Phone Numbers

Mail Questions

What is my mailing address?
I'm expecting a package, where can I pick it up?
Can I send mail from the village front desks?
Where is my mailbox?
Can I request mail forwarding?

Room Assignments and Payment Information

How do I request a room change?
How can I renew my on-campus housing for next year?
How do I add or change a meal plan?
I have questions about my dining plan
How do I purchase a new parking permit?

Early Arrival

How do students request an early arrival?
How will students be notified of the early arrival request's status?
Who is eligible to request an early arrival?
Who is not eligible for early arrival?
When is the earliest a student can arrive on campus?
Will a student be placed in my permanent room assignment?
What is the cost of early arrival?
Can a student check in and leave their personal items without being charged?
What if the student is a member of an athletic team?
What if a student needs to be on campus early for a student employee position?
How do students arriving early check-in?

Late Stay Request

How do students request a late stay/ move out?
How will students be notified of the late stay requests status?
Who is eligible to request a late stay?
How many days can I extend my late stay?
What is the cost of a late stay?
What if the student is a member of an athletic team?
How does a late stay check-out go?

Express Check-out

What is an express check-out?