Resident FAQs

If it’s between 8am-5pm, you will need to come down to your village front desk to check-in. A Housing staff-person will meet you at the desk to escort you to your room. 

• La Plata Front Desk: (719) 255-4042
• Monarch Front Desk: (719) 255-6288

If it's after 5pm, you will need to call the RA on-call. 
Please note, the RA on-call numbers are for students currently living on campus only. Do not call these numbers otherwise.

• Summit RA On-Call: (719) 255-4600
• Alpine RA On-Call: (719) 255-6500

If you have an emergency call UCCS Police: (719) 255-3111

Residents must provide a valid ID to gain access to their room.  If a resident does not have an ID, the resident will be asked to verify the resident's Student ID# number and home phone number. 

Please submit a work order by clicking on the button below. Our maintenance team will respond with a solution as soon as possible - until the lock or key is fixed, a staff member will be able to let you into your room. 

First, check the lost & found at both village desks, the University Center, the library, and the Campus Police Department. It will cost $65 to replace your keys, so be sure it is truly missing.

If you do not have any luck, please submit a work order so our team can get you a new key as soon as possible. 

Call your village front desk. We should be able to fix the problem over the phone. If the magnet strip is scratched or worn out, you may need to go to the University Center to have a new card printed. 

Replacing your physical ID with a mobile ID is fast, easy, convenient, and absolutely free!

• Your Mobile ID works everywhere on campus. Use your mobile ID for door access, Clyde's Cash and Commuter Meal Plan access
• No Bad Hair Days! Upload your own photo through the app
• Works with iPhone, Apple Watch, or Android Phone

For more information regarding Mobile ID you can click here. Lion One Card

A loft kit raises your bed about six feet above the ground.  It gives you more floor space. Loft-kits come with a ladder, safety rail, and the additional pieces needed to raise it. The tools can be checked out at the Monarch/La Plata desk, or you can bring a 3/16 allen wrench (hex key) and a 1/2 inch socket wrench to loft the bed. 

Loft Kits are available on move-in day. There is a limited amount, so they are available on a first come first serve basis. After move-in day, you will need to contact your RA to check availability. They will help you pick one up if we have any left! 

If your light goes out, a shelf breaks, or anything else needs repair, simply submit an online work order and our maintenance crew will help get things back to normal! Please note, the maintenance team's response is not immediate - they will be with you as soon as they can!  

UCCS OIT is here to help. Visit the OIT help page to chat, email, or call will your questions about internet service, UCCS accounts, and more.

UCCS policy (https://www.uccs.edu/oit/services/housing/compdevices) prohibits modem use over phone lines as well as internet routers.  Each resident will have a data jack in each resident room to provide high-speed, direct connectivity to the campus system and internet. The residence halls are equipped with wireless internet. For set up information, please visit the IT website for directions https://oit.uccs.edu/

In order for them to work, please leave space between the radiant heater under your window. It you have any items blocking the heater, it will not work! 

The residence halls do not have air conditioning. We suggest that students bring fans to use in their rooms. We do not allow window air conditioners. 

We currently do not offer family housing. 

The housing facilities have equipment that residents may check out at the front desk of each village. RHA has provided DVD's to check out for resident use in resident rooms.  Items must be returned within 24 hours and in good condition. Failure to return checked-out items within this time frame will result in a fine of $25.00 per day, each day the equipment is late. The resident will be billed within 48 hours of the item being late. 

UCCS Housing offers open room-change periods throughout the academic year. This is the best time to submit a request to switch locations around campus - no questions asked. Our office will notify residents prior to the open room-change periods with all the details you will need to know.

If it is outside an open room-change period, you will first need to contact your RA to talk through your options. They are a great resource to help navigate roommate conflict or other concerns. Our office will be unable to offer a room-change unless you have met with the right individuals first.  

UCCS Housing hosts a "renewal fair" every spring so that you can renew your on-campus housing contract. This is a great way to ensure you request a room-type early on so that you are more likely to get the placement you want. 

Our office will notify residents in early-to-mid spring with details about the renewal process, so keep an eye on your UCCS email.

If you live in the upper-class apartments, you have the option to select a meal plan. You can submit a request right on the UCCS Housing website - click the button below to look at meal plan options.

At the beginning of each semester, you might be able to change your original meal plan if you haven't already used it. You can always add additional meals at any time! 

UCCS Housing includes your parking permit in the cost of your housing, so you do not need to spend anything extra to bring a car to campus. However, you still need to register your car with Parking and Transportation before you can park on campus. Make sure your car is registered by visiting the Parking Portal.

Remember: your resident permit is only valid in the Alpine Parking Garage! You will be ticketed in other campus lots.